Parking Authority Corruption in Rehoboth Beach

Today I want to share a story with you, about an underhanded practice that the meter readers in Rehoboth Beach do on a daily basis. It is the fraudulent act of ticketing vehicles on the streets that have less than 10 minutes left on the meter.

This is a true story that happened to me, and I hope you share in my distaste and anger.

On July 24th, I went into Rehoboth Beach with my daughter, for a quick visit to the boardwalk to pick up something for my wife. The beaches were packed that day, and of course parking was at a premium. I drove down Maryland Ave, a car was pulling out of their parking space, so I waited, and pulled in. I opened my Parkmobile app, and went to connect to pay for my time. Of course I got that dreaded “Unable to connect to server” message, so I went the old school route and got quarters out for the meter.

Now, the meter still had 14 minutes on it, so I was fairly happy about that. I proceeded to pump in 6 more quarters, to add on an hour.

The time on my phone was 11:10, so I knew I had till 12:24 to get back to my truck. More than enough time for what we needed to do.

We conducted our business on the boardwalk, and headed back to where we had parked. My daughter was window shopping, so I had to shuffle her along a little, since I knew we were close to time being up. Low and behold, as we approached my truck, there was a yellow envelope on my windshield. A parking ticket. I stormed up and snatched it off, and the time said 12:15. It was now 12:20, and my meter stated I had 4 minutes left. I was furious, and looked down the street. There was the meter reader about 100 yards down.

I ran down to R83 (that was their designation number) to complain, and was told “Take it up with the parking authority office”, and they kept going.

As I walked back to my truck, angered beyond belief, I noticed 2 other vehicles that ticket on their windshields, and there was still some time left on their meters. I realized as I was driving out, that I should have taken pictures. In my anger, I wasn’t thinking to clearly.

I guess this “officer” (and I use the word loosely), figured they were not going to get back to their vehicles in time, and ticketed them to save the extra walk back back. Either that, or they were afraid the owners would come back and feed more money in after time ran out, and they would miss out on writing a ticket.

I immediately called the number for the Rehoboth Beach parking authority (302-227-6184), and got a busy signal. I called every 4 minutes until I finally got through on the 9th try. I let loose on the guy that answered, and said I wanted to file a formal complaint. He took down my information, and I heard nothing back, until yesterday, when I received a letter in the mail telling me the meter is functioning fine, and my parking fine was due immediately.

I then spent the next two hours calling the pretty much every department for the City of Rehoboth, first to the City Managers office (I was told to send an email), then to the manager of the parking authority (I was told to send an email or a letter, though the fine is still due). Next call went to the department of public works (I was told they maintained the meters, and they told me to send an email), and finally to the mayors office, where I was told to I could email in my complaint. Low and behold, they all gave me the same email address, that dreaded general information@cityofrehoboth.com email address that pretty much will get you nowhere. Last time I sent an email into that, they signed me up to receive their daily email blasts, and no one ever responded back to my original email.

It also makes one wonder why they have a link right there on the main navigation for “Pay Your Parking Ticket”. Maybe because they pass out tickets like clowns hand out balloons at the circus.

Now don’t get me wrong, I love going to Rehoboth Beach. The shops and restaurants down there are some of the best you will find in the state. The people are friendly, and it is truly a family oriented place to visit.

My problem is with the underhanded practices of the parking authority, and how the local government turns a blind eye to what they do, because in the end, it is revenue. Got to make that summer money while you can.

So, if you are in Rehoboth, don’t let your meter drop below 10 minutes, because they will either ticket you, or stand there waiting for it to expire. You will never get any justice by calling or writing either. Oh, and if you pull into an expired meter, and the meter reader is around, jump out and drop a quarter quick, because they can ticket you for parking in an expired space. They can even do it if you are leaving.

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Delaware 302 is more than an online clothing store. It's about giving Delawareans a way to express their pride about being from, or even just living in, the First State. Whether you're wearing it or displaying it on your vehicle - let the world see you are Delaware proud. But you don't have to be born here to "represent" the 302.

2 Responses to Parking Authority Corruption in Rehoboth Beach

  1. Lisa says:

    Also had a bad experience at meter parking using my Parkmobile app on 8/17/13. I just signed up for this service on 8/16 after going to the Rehoboth Beach Parking Authority website BEFORE my trip to Delaware to look ahead and plan. I found out about the app ON THE REHOBOTH PARKING AUTHORITY WEB PAGE and took their advice to use this option. NOWHERE on the website that belongs to the city and gives the parking information does it say that there would be a time limit at the meters. NOWHERE on the meter does it say there is a time limit. I TOOK PICTURES! IF I HAD USED QUARTERS there would have been no time limit. By using the app I signd up at 10:30am for 3 hours which is all I was allowed through the app. Then when the 3 hours was near up I went back to the website and extended for another hour because that was the only choice. Then when I was down to 10 minutes left I asked to extend again and was given a message that said “you still have 10 minutes left are yoU sure you want to start another parking session?” so I waited because it appeared to be instructing me to do so. I waited until my 10 minutes was up and went to the website to create another charge for parking but it refused and said “No return time” and I was not allowed to do anything. I tried several times and then went to a link on the parkmobile webpage for communication/message. (I was 4 blocks from the car in addition to the length of walk from the beach towel up to the boardwalk, my son was in the water.) I SENT A MESSAGE THAT I DIDN’T KNOW WHAT THAT “No return time” MEANT OR WHAT TO DO. THE APP WORKED WELL AND I GOT A MESSAGE BACK IN 25 MINUTES THAT SAID I NEEDED TO TAKE IT UP WITH THE PARKING AUTHORITY IN THE AREA WHERE I WAS PARKED. It also said that in some areas of high congestion there was a time limit. NOWHERE on the Parkmobile or on the Rehoboth Parking Authority web page does it say that if I use the app there would be a time limit. I HAD QUARTERS! That makes me very angry. I have a $30 parking ticket. I wonder if the Parking Authority knows exactly when the app will not allow anymore time and they are ready with a ticket. Sounds like a money maker for the city.

    • delaware302 says:

      Thanks for the insight Lisa. I had no idea they limited the time for the Parkmobile app in high congestion areas. I would be willing to bet they do it on purpose on Saturday to nail people to rake in that extra money. You are right, it does sound like a money maker for the city.

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